Opens in a new tab
Posted on October 15, 2026

Can Hand Sanitiser Replace Soap in Workplace Washrooms?

Commercial Soap Dispenser
Soap Dispensers

Hand sanitiser is useful, but it should not replace soap and running water in workplace washrooms. People still need to wash their hands after using the toilet and whenever their hands are visibly dirty. Sanitiser provides an additional option where handwashing facilities are not immediately available.

For businesses comparing hand sanitiser vs soap, the practical approach is to give each product a clear role and keep both available where they are needed.

When should staff use soap and water?

Handwashing helps remove dirt and germs from the skin. Healthdirect’s handwashing guidance recommends soap and water for visibly dirty hands and explains when to clean hands during everyday activities.

After using the toilet, before eating, and after tasks that leave hands dirty, staff need access to a working basin, soap and a way to dry their hands. Rub all hand surfaces with soap for at least 20 seconds, rinse, and dry thoroughly.

A washroom can look well maintained while its soap dispenser is empty. Checking that soap actually dispenses should be part of the routine, alongside checking the taps and hand-drying supplies.

Where does hand sanitiser fit?

Sanitiser can be convenient in reception areas, meeting spaces and other locations away from a basin. Choose a suitable alcohol-based product and follow its label directions, covering all hand surfaces and rubbing until dry. Visible dirt should be washed off with soap and water.

Different germs also respond differently to sanitiser. For example, Healthdirect advises using soap and water to help prevent norovirus transmission. A sanitiser station should therefore sit within a broader hand hygiene plan.

Sanokil supplies serviced hand sanitiser dispensers and movable hand sanitiser stands, allowing businesses to choose locations that suit their layout.

What about cafés, restaurants and food handling?

Food handlers need appropriate handwashing facilities and routines. Food Standards Australia New Zealand’s Safe Food Australia guidance explains that hand sanitiser generally should not substitute for washing with soap, particularly when hands are visibly dirty.

For normal food-handling operations, keep dedicated handwashing facilities accessible and supplied with warm running water, soap and suitable hand-drying facilities. Any exceptions for temporary premises require the relevant authority’s approval.

The same guidance says antibacterial soap is not required for food handlers. Thorough washing with enough soap matters more than choosing a product simply because it carries an antibacterial label.

How do you keep hand hygiene supplies reliable?

Start with a simple opening check: does each dispenser work, is there enough product, and are hand-drying facilities ready to use? Add checks during busy periods and give staff an easy way to report an empty or faulty unit.

Assign responsibility for those checks and review supplies when occupancy, visitor numbers or opening hours change. The equipment and service schedule should suit the busiest parts of the premises, rather than being based only on average use.

How can Sanokil help?

Sanokil’s serviced soap dispensers are regularly checked to keep them filled and functioning. Combined with appropriately placed sanitiser units, they can make workplace hand hygiene easier to manage.

Contact Sanokil or call 1800 992 135 to discuss soap and hand sanitiser services for your workplace.

Complimentary Dispensers

Terms and Conditions:

1. The provided dispensers will remain at all times the property of Sanokil.

2. The Customer will use these dispensers solely for the purposes of dispensing Livi® products supplied by Sanokil for a minimum period of 2 years.

3. The customer is required to place a minimum of one order every 3 months.

4. Should a breach of this agreement by the customer occur, the customer will either:

  • a) Return the dispensers to Sanokil and bear any costs incurred with removing and returning the dispensers to Sanokil, including returning the customers property (e.g. walls, benches) to its original condition.
  • b) Purchase the dispensers from Sanokil for the value specified above.

5. Sanokil will replace free of charge any dispensers which are faulty, unless these have been maliciously damaged after installation.

6. The customer (end-user) must personally sign the Dispenser Supply Agreement.

Complimentary Dispensers

Free on Loan Dispensers

Fill out this form to sign up for your dispensers:

Postal Address

Terms & Conditions
Terms & Conditions


If you have not already subscribed, please sign up to your paper products via our online store. You will also receive an email with instructions to your inbox.

If you do not sign up to a subscription within 72 hours of signing this agreement you will be added to our customer database to receive a phone call on your selected frequency.

Get in touch

Complete the quick form and one of our experts will get back to you as soon as we can. We will never share your information with third parties.

Other ways to reach us:

GET A QUOTE

– OR –

CALL 1800 992 135

Google reCaptcha: Invalid site key.