Choose more sustainable washroom products by checking specific evidence about materials, sourcing, packaging and disposal, then assessing how each product works in your premises. Clear product information and measured use make it easier to compare options while maintaining reliable hygiene facilities.
For businesses buying toilet paper, hand towels, soap and dispensers, a few practical questions can make purchasing decisions more informed.
What makes an environmental claim useful?
Ask what has improved and how it is verified
The ACCC’s environmental claims guidance says claims should be accurate and supported by evidence. Broad descriptions such as “eco-friendly” can leave important questions unanswered. Ask the supplier which feature the claim covers and request current supporting information.
For example, clarify whether recycled content relates to the paper itself, its wrapper or the delivery carton. Record the exact product code so you can check that supporting documents match what you receive.
How should you compare toilet paper and hand towel labels?
Distinguish recycled content from forest sourcing
Check the meaning of any certification label on the particular product. The Forest Stewardship Council explains its different labels: FSC Recycled identifies recycled forest-based material, while FSC Mix can include certified forest material, recycled material and controlled wood. FSC Mix alone does not mean a product is entirely recycled.
Ask for the recycled-content percentage where that is part of your purchasing criteria. Compare it alongside sheet count, roll length, suitability and performance. Sanokil’s commercial toilet paper range and hand towel range provide product options to discuss with our team.
Trial the product in the intended dispenser
Check whether towels separate properly and whether rolls fit and dispense reliably. Record consumption and faults during the trial. A product that jams or dispenses several towels unintentionally can create avoidable waste and extra work for staff.
Does recycled paper belong in the recycling bin after use?
Recycled content describes what a product is made from; acceptance for recycling describes where it can go after use. For example, City of Sydney’s household recycling guidance excludes tissues, napkins and paper towels from its yellow-lid bins.
Confirm the rules for your own commercial waste collection, including any specialist services. Assess paper products, packaging and sanitary waste separately, then provide clear disposal instructions. Check any compostability claim against the conditions required and the collection service actually available at your site.
What can your business improve without changing every product?
Maintain equipment and prevent avoidable waste
Keep dispensers working, protect spare paper from moisture and review quantities when occupancy changes. Sanokil’s serviced soap dispensers include regular checks and replenishment, supporting dependable handwashing facilities.
Track a small set of useful measures, such as cartons used, damaged stock and dispenser faults. Compare periods with similar visitor or staff numbers before deciding whether a change has reduced consumption. Keep enough supplies available for users to wash and dry their hands properly.
Need help reviewing your washroom products?
Contact Sanokil or call 1800 992 135 to discuss paper supplies, dispenser compatibility and servicing. Bring your product requirements so our team can help you assess suitable options for your premises.


